About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Taylor Ross
Medicare Account Manager
Taylor Ross is a dedicated Medicare Account Manager at Alera Group, providing essential support to the company’s team of Medicare agents. With a strong background in Medicare sales and marketing, she understands the complexities of Medicare and is passionate about helping individuals make informed healthcare decisions. Taylor firmly believes that working with a qualified Medicare consultant is key to selecting the right coverage and avoiding costly mistakes.
In her role, Taylor oversees agent support, client engagement, and sales and marketing strategy, ensuring agents have the resources and guidance they need to succeed. She brings valuable industry expertise and a commitment to delivering exceptional service to both agents and beneficiaries.
Taylor holds a B.A. in Communication/Journalism from Shippensburg University and maintains an active Accident & Health, Life, and Fixed Annuities license. Outside of work, she enjoys spending time with family, friends, and—most of all—her two dogs, Ebby and Boogie.
Jamye Shah
Commercial Lines Account Manager
Jamye is a Commercial Lines Account Manager in the Property and casualty division. She recently joined the agency in October 2023 and looks forward to working with the clients she will be servicing. Jamye’s prior experience includes working in various roles with insurance carriers and retail agencies. She has 17 years of insurance experience and currently holds the Certified Insurance Counselor (CIC) and Certified Insurance Service Representative (CISR) designations.
Jamye graduated from Penn State in 2001 with a Bachelor of Arts in Broadcast Journalism and a minor in Sociology.
Outside of work, she enjoys cooking and traveling with her husband and two school-aged daughters. Jamye also likes to be of service through volunteer work with Junior Achievement and various opportunities at the girls’ schools.
Jim Smith
Personal Lines Account Manager
Jim our Personal Lines Senior Account Executive, overseeing a team of four people. He has over 30 years of experience of serving individual clients with their personal insurance needs. Our office has a pool of over 30 insurance companies, allowing Jim to design a personal portfolio tailored to each client’s individual insurance needs. Whether it is auto, home, life, valuable items or a personal umbrella policy, Jim’s ability to provide answers and solutions in today’s ever-changing market makes him a sought-out advisor.
Debra Somma, CISR
Commercial Lines Account Manager
Debbie joined the team in November 2021 as a Large Commercial Lines Account Executive and brought with her 34 years of insurance experience. She has been licensed insurance agent since 1993 and received her CISR designation in 1995. Her responsibilities include marketing new and renewal business, handling insured’s policy changes, assisting with audits, compiling client information for their renewal reviews to the agent, and servicing the day-to day client needs. She enjoys speaking to her insured’s so she can become more acclimated with their business, and be more familiar with their daily operations, as she believes this builds a stronger client / agent relationship.
In her free time she enjoys spending time with family and friends and kayaking whenever she has the chance.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
GLP-1s at Scale: Why Weight-Loss Drug Decisions Are Now a Financial Strategy
A GLP-1 decision framework plus scenarios.
July 21, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
Open Enrollment That Works: Why Employees Do Not Engage — and How Modern Communications Drive Better Choices
Practical communication strategies to strengthen open enrollment effectiveness and employee decision-making.
August 18, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
The Compliance Pathway Q3
Don't miss this ongoing opportunity to ensure you comply with current regulations and are prepared for what's ahead.
September 2, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Employee Benefits
What the 2026 Benchmarking Data Reveals — and Why It Matters Now
On Tuesday, June 16, 2026, at 2:00 PM ET, Alera Group will host Benchmarking That Drives Decisions: Why Averages Mislead — and What Best-in-Class Data Reveals, a live webinar designed for HR, finance and executive leaders involved in benefits planning, budgeting and long-term strategy.
June 11, 2026
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Employee Benefits
Legal Alert: IRS Releases 2027 HSA Contribution Limits and Other Limits
In Rev. Proc. 2026-24, the IRS released the inflation adjusted amounts for 2027 relevant to Health Savings Accounts (HSAs) and high deductible health plans (HDHPs). The table below summarizes those adjustments and other applicable limits.
June 3, 2026
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Legal Alert: PBM Transparency Coming Soon
Two recent movements on the federal level have paved the way for greater pharmacy benefit manager (“PBM”) transparency for group health plans.
May 22, 2026
Find out more Property and Casualty
Why is umbrella liability getting so expensive?
While most commercial insurance pricing has softened in 2026, umbrella liability has not. In fact, it’s moving in the opposite direction.
May 4, 2026
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